Privacy Policy
University Store – An-Najah National University
Who we are
University Store is the official online store for An-Najah National University.
Our website address is: An-Najah National University
For any privacy-related inquiries, you may contact us at: Support@universitystore.com
What Personal Data We Collect and Why We Collect It
Orders & Account Information
When you purchase from our store, we collect the information necessary to process your order, including:
- Full Name – to identify the recipient of the order
- Email Address – to send order confirmations and updates
- Phone Number (optional) – to contact you if there are issues with your order
- Billing and Shipping Address – to process and deliver your order accurately
- Order Notes – any additional instructions you provide
- Payment Details – securely processed through third-party payment providers; we do not store your payment information directly on our site
This information is used to:
- Comply with legal and administrative requirements
- Process and deliver your orders
- Provide customer support regarding your orders
- Improve our services and shopping experience
Comments & Reviews
When visitors leave reviews or comments on our products, we collect the information provided in the review form, including:
- Name – to identify the reviewer
- Email Address – to notify the reviewer if their comment is approved or replied to
- Rating and Review Content – the text and rating you provide for the product
- IP Address and Browser Information – to help detect spam
If you choose to save your name, email, and website in the browser, we use cookies to remember this information for your convenience when leaving another review. These cookies last for one year.
How We Use This Information
- To display your reviews and comments publicly on the website
- To detect and prevent spam or abusive content
- To notify you about replies or updates related to your review
Media in Reviews
If you upload images as part of your review, avoid including location data (EXIF GPS), as this information could be extracted by other visitors.
Privacy of Your Email
Your email address will not be published and is only used for notification purposes related to your review.
Cookies
We use cookies to improve your browsing experience:
- To remember your login and display preferences
- To keep track of your shopping cart and checkout session
- To save your information in reviews for convenience
Cookies can be disabled in your browser, but some parts of the site may not function correctly.
Embedded Content from Other Websites
Articles or product pages may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with the embedded content.
Who We Share Your Data With
We do not sell your personal information. Data may be shared with:
- Payment service providers to process payments securely
- Shipping companies to deliver your orders
- Spam detection services
- Legal authorities if required by law
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- Order information is retained for administrative, legal, and tax purposes.
- Comments and reviews are retained indefinitely unless deleted by the user.
- Registered users can edit or delete personal information at any time (except username changes).
Your Rights Over Your Data
If you have an account or have placed an order, you may:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your data (unless retention is required for legal purposes)
To exercise your rights, contact us at: Support@universitystore.com
Where Your Data Is Sent
- Visitor comments may be checked through automated spam detection services.
- Payment information is processed securely via third-party providers and is never stored directly on our website.